01
Sewage backs into the laundry room while the washing machine drains on a Sunday night.
What we do: We dispatch a truck with an extractor and a hydro-jetter. The tech cameras the main, clears the blockage, pulls the standing water, and disinfects the floor. If the standpipe or the drain line is undersized, we note it and quote the upgrade.
→ The laundry is usable again the same night, and you know whether the drain line needs to be upsized before the next wash day.
02
A rental property in Annandale backs up and the tenant is threatening to withhold rent.
What we do: We handle the emergency repair, document everything with photos and camera footage, and provide a written report the landlord can send to the tenant and the insurance company. We can also coordinate directly with the property manager.
→ The backup is cleared, the unit is sanitized, and the landlord has the paperwork to show the problem was handled promptly.
03
A restaurant or commercial kitchen in the City of Fairfax has a grease-clogged main backing into a floor sink.
What we do: We respond after hours so the kitchen does not lose a service day. A hydro-jetter clears the grease, and we camera the line to check for buildup further downstream. If a grease interceptor is part of the problem, we note its condition.
→ The kitchen is back in service before the next shift, and you have documentation for the health inspector if one shows up.
04
A homeowner in Burke notices the basement floor drain gurgling every time the shower runs.
What we do: Gurgling is the early warning. We camera the main, clear whatever is starting to build up, and check the vent stack for a blockage. Catching it here avoids the 2 a.m. backup call.
→ The drain runs quiet again, and you have a camera record of the line condition to compare against next year.